FREQUENTLY ASKED QUESTIONS

When are your orders shipped?

All orders received by 5 PM PST on Friday are shipped on the following Monday so that they can arrive by Thursday at the latest.

How do you package your orders?

Our fresh products (rhizomes, leaves and petioles) are shipped in an airtight bag with an ice pack inside a thermal insulated mailer.

Our wasabi plants are wrapped in a moist paper towel inside an airtight bag.

How do you grow your wasabi?

We grow our wasabi outdoors in California. Our plants rely on rainwater as their main water source and we only use organic materials for pest and disease control.